The Use of Online Information Retrieval in Telephone Triage: Professional Resources and Social Media Alice Myers Linda Todd Ashley Przybylski Lauriello We are literally experiencing an information explosion. Unfortunately, this…
Communication Basics and Challenges in Telephone Triage Katherine D. Mooney Most health care settings utilize the telephone as a major source of communication between the practitioner and the patient. In…
Assessing the Obstetric/Gynecologic Patient by Telephone Vicki E. Long Assessment is a cornerstone of nursing practice. The ability to gather data in order to form an opinion about a patient’s…
Telephone Triage in Women’s Health Care: Logistical and Legal Considerations Patricia C. McMullen Nayna D. C. Philipsen The telephone, initially used merely as an appointment-scheduling device, has become an integral…
