Three elements characterize the practice of medicine that are timeless, universal, and irrefutably true: (1) the fact of illness and the vulnerability it creates, (2) the act of the profession (the use of medical skills for the benefit of the patient), and (3) the practice of medicine itself—that which physicians and patients do together in the clinical encounter, characterized by mutual intentionality.69 These three elements are well exemplified in the care of sick newborn infants, in which the vulnerability of anxious parents is manifest, the clinical competence and moral discretion of health professionals are used for the benefit of newborn patients and their parents, and the practice is carried out in a patient-parent-physician relationship characterized by mutual trust and pursuit of the neonatal patient’s and parents’ good. Medical ethics involves the systematic, reasoned evaluation, and justification of the “right” action in pursuit of human good or well-being in the context of medical practice. It involves a critical examination of the concepts and assumptions underlying medical and moral decision making, and it may include a critical examination of the kind of person a physician should be.73 Medical ethics has become a central focus in the practice of neonatal intensive care because it contains all the elements of moral discourse but without clear-cut “right” answers. Numerous ethical issues arise as physicians attempt to determine what is right and good for their vulnerable patients, physicians and parents deliberate on what constitutes the “best interests of the infant,” and NICUs use their technological capability in the quest for medical progress. Moral distress arises when the decision maker feels certain about the morally right thing to do, but this perceived “right” course of action is precluded for numerous reasons, including the caregiver’s lack of decision-making authority or institutional or financial constraints. Neonatal nurses who have intense hands-on contact with newborns may feel powerless and experience moral distress when treatment decisions are made by others.38 Ulrich and colleagues85 have elucidated the feelings of powerlessness, frustration, and fatigue experienced by nurses and social workers in relation to ethical issues in their workplace. The number of surveys of neonatologists’ preferences and practices at the limits of viability is also likely a reflection of a degree of moral distress within that group, as is the more personal, plaintive, and painful expression of the neonatal fellow in dealing with an infant “abandoned in the NICU” when faced with parental insistence on “doing everything” possible for a severely compromised and socially vulnerable infant.13 Ethical reasoning requires an understanding of the fundamental principles that define a domain (Box 4-1). Beauchamp and Childress have described four core bioethical principles: autonomy, beneficence, nonmaleficence, and justice. It is useful to consider how these principles apply with respect to the care of newborns. Although reference to principles serves as a useful checklist of moral concerns, appealing to principles per se in the clinical context can be of limited value when the problem revolves around a conflict in the principles themselves. In many cases, a “principalis” paradigm may not do justice to the nature or complexity of the moral problem. In addition, in a purely principle-based approach, the role of the neonatal health care provider as moral agent (i.e., someone with personal virtues and values and the opportunity to take action that comports with that judgment of morality) is not highlighted. This chapter does not prescribe adherence to any particular ethical theory, but aims to enhance appreciation of the language of ethical discourse to enable nuanced reflection, reasoning, and ethical decision making, and to underline the role of the health care provider in these situations. The principle of autonomy supports the right of competent patients to make their own health care choices. An individual who makes an autonomous choice acts intentionally, with understanding and without external controlling influences.10 An idealized expression of autonomy occurs when a competent adult chooses voluntarily and intelligently from among various options whose relative risks and benefits have been fully explained to him or her by the physicians (i.e., via a truly informed consent process). Not everyone wishes to be the primary decision maker, and indeed there is a body of evidence that sometimes the prevailing bioethics emphasis on autonomy and self-determination is overwhelming to parents.66,92 Numerous studies show that respect for mothers’ or parents’ autonomy does not require physician adherence to a strict informed consent interaction; a more nuanced application of this respect can be satisfactorily achieved by including parents in decision making within a trusting parent-physician relationship.44,65 This inclusion may be more important than the parental “right” to make the final decision per se. Parents’ insistence on their right and role as final decision maker may become their stance only after a breakdown in communication or when respect for their role in a shared decision-making process has been disallowed or denigrated. Too rigid or simplistic an interpretation and application of respect for parental autonomy by physicians is also problematic, such as when agreeing to a parental statement that “we want everything done.” Without exploring what underlies this declaration, physicians may neglect the complexity of the situation and the underlying parental fear of “abandonment.”30 Finding the right balance between respect for parental autonomy and the physician’s role and responsibility in any decision-making process requires insight, empathy, and great analytical and communication skills. The standard of best interests of the newborn acts as a threshold for judgment, yet the subjective nature of this assessment and the fact that the assessment is being done by surrogate decision makers must always be recognized. Additionally it is imperative for clinicians to be aware of their limited powers of prognostication. Repeated studies by Meadow and colleagues have shown that when health care professionals predict that an infant will not survive to discharge, they are incorrect relatively frequently. The procedural question of who are the rightful decision makers is of pivotal importance when parents, physicians, and nurses have different assessments of what is in the infant’s best interests. Consider parents who believe in the preservation of life regardless of their infant’s neurodevelopmental outcome; their perception of the benefits and harms of aggressive intervention may be quite different from the perception of a physician who places greater value on quality of life and relief of suffering. The best interests standard is not only a standard of judgment, but also a standard for possible intervention, if it is perceived by rightful decision makers that the infant’s best interests are not being served by a particular course of action. Diekema has suggested that the more conservative “harm” principle be applied in overriding parental wishes. By this principle, rather than determine the “best interests,” a harm threshold will be determined below which the parents’ decision will be overruled.22 The concept of best interests engenders much debate, not only because of the subjectivity of its assessment, but also because some authorities believe the concept is too complex. Defining “best” may be unattainable; it is culture specific, it is too individualistic, and it ignores the interests of others. The concept does imply, however, that the child’s best interests should be pursued, even sometimes to the exclusion of family interests. Other authorities argue that it is legitimate for physicians and parents to consider family interests in making health care decisions for a sick newborn.35 It has been shown that most neonatologists ascribe to an incorporation of family interests into decision making for their incompetent patients.34 Despite these definitional difficulties and suggested alternative standards such as the “harm” principle, “best interests of the newborn” is accepted as a guiding principle for decision makers to use because it unites under one standard different meanings and exhibits reasonableness, given the prevailing conditions.48 Properly understood, the concept can serve as a powerful tool in settling disputes about how to make good decisions for individuals who cannot decide for themselves. The principle of nonmaleficence implies an obligation not to inflict harm on others. It has been closely associated with the maxim primum non nocere (first do no harm).10 Although beneficence incorporates preventing and removing harm as part of promoting “the good” of a patient, the injunction not to inflict harm remains a distinct principle and requires intentionally refraining from actions that cause harm. Such harm is generally interpreted as physical harm, especially pain, disability, or death. Nonmaleficence requires that no initiation or continuation of treatment be considered without regard to the infant’s pain, suffering, and discomfort; in situations in which a treatment is perceived as overly burdensome or harmful without foreseeable benefit, it should not be undertaken. This is especially relevant given a historical context in which attention to pain in neonates has been sorely disregarded, to the degree in which surgeries were performed without anesthesia. Parents require complete and truthful information about their infant—the diagnosis and prognosis, the available treatment options (including, where relevant, the option of no treatment), the benefits and harms associated with each option, and the limits of available technology. The manner in which this information is communicated influences parents’ understanding of the situation, their ability to discuss moral issues and values openly, and their ability to participate effectively in a decision-making process (Box 4-2). Information communicated in an honest and respectful manner is likely to foster trust; information that is confusing, incomplete, evasive, or conveyed in a hurried or dismissive way will engender mistrust. Transparency in communication is crucial: It emphasizes the physician’s reasoning, builds an understanding of the illness, makes the connection between data and their implications, and tempers unrealistic parental expectations.45 As medicine advances, physicians and parents must sometimes struggle with information that is at the limits of medical knowledge and in which the implications of findings are uncertain. The manner in which medical uncertainty, specifically prognostic uncertainty, is (or is not) communicated is extremely important and influences subsequent decision making. Neonatal physicians have been described as dealing with prognostic uncertainty via one or more of three strategies: (1) a statistical approach, (2) a wait-until-certainty approach, or (3) an individualized prognostic approach.74 Obtaining parental consent for each planned intervention for the infant is often the prompt for communicating with parents in the NICU. Some authorities may regard that obtaining formal, informed consent from parents for virtually every neonatal test or procedure is a means of maintaining a high standard of ethical care. Ensuring that parents are kept up to date and advised of treatment plans is important; however, information gathered from an ethnographic study showed that parents did not want to be asked to consent to every procedure.1 They often felt overwhelmed when asked to consent for routine and minor procedures and felt they were given the illusion that they could or should say stop when there was no real choice and no time to learn more about each procedure. It was also clear that the more the staff offered information and time to listen to parents when not driven by a consent process, the easier it was for parents to discuss questions and dilemmas on fairly equal terms. When consent was required, parents emphasized the need for a two-way informed agreement between fairly equal partners with established mutual trust and respect. A sound patient-physician relationship is a sine qua non of good medicine, for it is within this relationship that physicians exercise their humanity, understanding, and respect for the values of others. Every communication interaction with parents is an opportunity for relationship building. The ideal model in adult patient-physician relationships is considered to be the deliberative-interactive model, wherein physicians not only help the patient with clarification of his or her values, but also strive to make their own reasoning transparent for the patient to appreciate the many factors that inform their professional recommendation.25 In neonatal medicine, the physician’s communication relationship is with the parents (or legal guardians) of the newborn, and the optimal parent-physician relationship aims to mirror the deliberative-interactive model, wherein physicians provide parents with accurate and timely information (with as much medical certainty as possible), and encourage and empower them to identify their values and treatment preferences. This model of relationship respects parental authority, encourages the physician’s expression of his or her own clinical judgment, and, in so doing, promotes the best interests of the newborn and the family. Family-centered care is a philosophy that acknowledges the sick newborn infant’s place within the social unit of the family. It also acknowledges that cultural, emotional, and social support by the family is an integral component of the infant’s care. Family-centered care shapes policies, programs, facility design, and day-to-day interactions, but should reflect values and attitudes just as equally as protocols. The potential benefits of a family-oriented approach include improved parental satisfaction with care and decision making, decreased parental stress, greater parental ability to cope with their infant’s appearance and behavior, improved success with breastfeeding, and increased parental comfort and competence for post-discharge care.23 The first challenge is to recognize, understand, and respect the cultural, religious, and spiritual views and values of parents and families. Meeting this first challenge is crucial because misperceptions caused by a lack of sensitivity can lead to inappropriate care or poor clinical outcomes. Cultural competence is more than sensitivity to cultural norms different from one’s own. Cultural competence implies an ability to interact effectively with people of different cultures and comprises four components: (1) the individual’s awareness of his or her own cultural worldview, (2) the individual’s attitude toward cultural differences, (3) the individual’s knowledge of different cultural practices and worldviews, and (4) the individual’s cross-cultural skills.57 Developing cultural competence results in an ability to understand, communicate with, and interact effectively with people across cultures. Religion and the more general concept of spirituality as a major determinant of culture, tradition, and family values often needs to be addressed with parents, particularly when end-of-life decision making is undertaken. A qualitative questionnaire study completed by parents after their child’s death revealed the emergence of four explicitly spiritual/religious themes: prayer, faith, access to and care from clergy, and belief in the transcendent quality of the parent-child relationship that endures beyond death.75 Other significant themes with a religious/spiritual dynamic included finding meaning, hope, trust, and love. Similar findings were obtained in a study focused on the delivery room consultation: Mothers stated that religion, spirituality, and hope were the major factors that guided their decision making.12 The implication of these studies is that health care teams need to consider whether they have or need to create an environment that is hospitable to, and supportive of, religious or spiritual practice, that clinical staff recognize parents’ spiritual needs and provide access to hospital chaplains and community clergy, and, on a deeper level, appreciate parents’ religious and spiritual perspectives in prenatal consultations and end-of-life discussions. How teams that normally function synergistically in terms of purely medical matters operate when dealing with ethical issues may be very challenging, not only because of the difficulty in defining roles and responsibilities in matters of ethical deliberation, but also from a more fundamental aspect in that the two major professions, medicine and nursing, have differed over time in their preparation for this practice.81 Medical professionals tend to view their role as one in which the best science is in the patient’s best interest, with less attention to deeper questions such as the goals and limits of medicine and the moral core of the profession. Seeing things from the patient’s point of view, relating to the patient’s family in a nonjudgmental way, emphasizing the healing potential of communication, and having respect for patients’ informed choices seem to be more intrinsic to the nursing tradition. In interactions concerning the end of life of a neonate, physicians see the focus of their moral obligations on decision making with parents, whereas neonatal nurses see their moral obligations focused on the process and moment immediately surrounding death.26 What is needed, according to Storch and Kenny,81 is “shared moral work”: Interprofessional practice implies that individual health care practitioners are aware of their own professional values and the need to work collaboratively, build understanding, and work toward resolution with other professionals, particularly when different perspectives threaten team function. The beneficial effects of multidisciplinary participation and perspectives have been well shown in teams developing guidelines for decision making, such as those at the limits of viability.9,43
Medical Ethics in Neonatal Care
Principles in Medical Ethics
Autonomy
Beneficence
Nonmaleficence
Key Terms and Concepts
Communication with Parents
Family-Centered Neonatal Intensive Care
Team Consensus in Ethical Issues
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