Promoting Adherence and Effective Self-Management in Patients with Asthma




Key Points





  • Patients often take less than half of their prescribed controller medication, and surprisingly many stop taking their controller medication altogether after an initial filling at their pharmacy.



  • Decreasing adherence contributes to poor control and increased exacerbation risk, in turn driving up healthcare costs.



  • Complex and time-consuming adherence interventions are difficult to integrate into everyday clinical practice.



  • Evidence-based, time-efficient strategies can be adopted by most providers to increase patient adherence.



  • Successful strategies utilize principles of patient-centered care and effective communication, including collaboration on treatment goals and plans.





Nonadherence Undermines Treatment


Patient adherence with asthma self-management plans, as with all chronic medical conditions, is often poor. Adherence to daily medication regimens averages about 50% or less for chronic conditions in general, including patients with asthma. Adherence as defined in these studies means that about half of the prescribed medication was taken, although it does not necessarily signify that it was taken in the appropriate manner. In addition, the report of 50% medication adherence reflects the average of groups of patients studied but does not translate into a uniform pattern of taking every other dose of medication. Individual adherence patterns include widely varying behaviors, with some patients taking close to all their medications at the appropriate time and others taking almost no medication. Individual adherence fluctuates greatly over time, often with periods of time during which patients take no medication for varying periods, often for days or weeks at a time. Further, asthma medication adherence may be on the decline. A 1993 review of ten published studies found that adherence had averaged 48%. Recently published studies have reported mean inhaled corticosteroids (ICS) adherence at 34% in adults and 40% in children. Other studies have shown alarmingly high rates of medication abandonment, reflected in refill nonpersistence, a problem not unique to asthma. For example, large administrative and pharmacy database studies have revealed that 59% of patients with asthma, 39% of patients with hypertension and 86% of patients with chronic obstructive pulmonary disease (COPD) ceased refilling their medication and did not return to fill again within a year. Decreasing ICS adherence is followed by worsening asthma symptoms in children. Because most adherence research is conducted on patients who volunteer to participate in studies and know that their adherence is being monitored, these numbers may be inflated. One medication refill study, reflecting the behavior of 5,500 adult and pediatric patients using a national pharmacy chain, found mean ICS adherence of 22.2% over 12 months.




Impact of Nonadherence


Depending on the duration of action and the drug side-effects profile, periods of nonadherence may have several potential consequences, including waning drug action, hazardous rebound effects when administration stops abruptly, and overdose effects when administration of full-strength drugs suddenly resumes. In studies of metered-dose inhaler (MDI) use among children with asthma, inhalers were not used on 48% of study days and abandonment of medication typically occurred for several consecutive days. The consequences of such start-and-stop adherence patterns are unknown. Time to onset of the effectiveness of ICS in the treatment of mild-to-moderate asthma is about 3 weeks, with faster impact (3 days) reflected on morning peak expiratory flow values in patients with severe asthma. It remains to be determined how varying patterns of adherence translate into asthma control and whether, for example, control in patients with relatively high adherence who fail to use their medication for 1 week or longer is poorer than in patients who use less total medication but with better regularity.


While the assumption that underuse of asthma controller medication can result in less control over the disorder is accurate, conclusions about the amount of medication required by any individual child are difficult to establish largely because of individual variations in disease characteristics, medication requirements and drug metabolism rates. The prevailing standard, as reflected by the US National Asthma Education and Prevention Program (NAEPP) guidelines for the diagnosis and management of asthma, is that increased medication administration is the correct response to inadequate symptom control. The potential benefit of medication escalation on the part of the physician is realized only if the patient responds by adhering to the new regimen. Although some studies have defined nonadherence as less than 75% of medication taken, it is impossible to establish a minimum level of adherence that is sufficient for all patients. Evidence exists that ICS are highly effective in controlling asthma, that some benefit persists even at relatively low dosing frequency, and that a dose-response relationship exists between degree of adherence and degree of benefit. Suissa et al, for example, conducted a nested case-control study of patients with severe asthma and found that decreasing number of ICS pharmacy refills was associated with increasing risk of death from asthma. As few as three ICS canisters per year reduced risk by one half, with increasing protection gained as refills increased up to a full adherence level of 12 canisters per year. Clearly, as adherence levels drop, asthma becomes less controlled. For example, in a 3-month study, children with a median ICS adherence of 14% had asthma exacerbations requiring urgent office visits and oral steroid bursts, whereas those with adherence levels of 68% remained medically stable. Even children with relatively mild asthma demonstrated increased asthma symptoms as adherence declined. Nonadherent adults with asthma had more airway obstruction than adherent patients. In large studies of managed care populations, decreasing use of ICS has been linked to increased risk of hospitalization. Children who did not adhere to their asthma treatment regimen had poorer asthma control and required more urgent-care visits, steroid bursts and hospitalizations. In a recent study of 18,456 Medicaid children with asthma, increasing adherence to controller medication was associated with higher cost but also decreasing odds of an ED visit. Tragically, nonadherence has been associated with asthma-related deaths in children, particularly where psychologic dysfunction was observed in the patient or the patient’s family.




Strategies to Change Patient Behavior


Numerous strategies to improve patient adherence have been tested, many in carefully conducted randomized clinical trials. While most of these interventions have been able to change patient or parent behavior, changes are often small and difficult to sustain. Further, effective interventions are often costly and require large amounts of healthcare provider time or supplementary staff. A Cochrane Collection meta-analysis of 69 randomized trials of adherence interventions, covering a large range of ages and diseases, reported that 40% produced an effect on both adherence and at least one clinical outcome. All involved complex interventions combining components such as information giving, reminders, self-monitoring, reinforcement, counseling, psychological therapy, crisis intervention and telephone follow-up. A meta-analysis of 70 controlled studies of interventions to improve adherence across various chronic pediatric conditions, including asthma, diabetes, cystic fibrosis, cancer, sickle cell disease and gastrointestinal disorders, revealed moderate effect size in multicomponent behavioral interventions and small effect size from interventions limited to education and instruction. Multicomponent behavioral programs again included a variety of interventions such as behavioral reinforcement, social support, computer and technology-based components, homework assignments and family and individual psychological counseling. Other promising strategies include the use of patient advocates or navigators and introduction of innovative web-based technology into school-based clinics to improve care coordination and adherence.


A recent consensus report from a group of 20 internationally recognized experts on adherence emphasized the essential importance of identifying simple, brief interventions that could be delivered by healthcare providers during the course of routine office care. The challenge, then, becomes one of identifying interventions that are not costly, do not require a large amount of healthcare provider time and can be implemented during routine office visits. Do such interventions exist, and are they evidence based? A considerable amount of evidence indicates that key communication strategies exist that can change parent and patient behavior and are evidence-based, time-efficient and teachable to busy healthcare providers.




Five Communication Strategies for Changing Patient Behavior


Behavioral scientists have long adopted a translational research approach to understanding and changing health behaviors. Much like ‘bench’ research, the process begins with studies that document frequencies, predictors and moderators of health behaviors. This information is used to build models, or theories, that explain health behaviors. Such models of behavior change are used, in turn, to translate theory to the ‘bedside’ by allowing behavioral scientists to develop and test interventions that change people’s health behavior. Strategies to change patient behavior have been rooted in a number of health behavior change frameworks. These include patient-centered care , motivational interviewing , readiness to change and shared decision-making . Each has produced evidence of the effectiveness of very specific communication strategies. These strategies are discussed below, along with evidence from each model that supports its use. The collective group of five strategies are presented here as an integrated program that can guide provider behavior during patient visits to increase treatment effectiveness and outcomes. Further, these strategies can enhance satisfaction from the encounter for both the family and the healthcare provider.



Build a Relationship


Promoting strong adherence begins with the development of patient trust in the provider-patient relationship. Patients and parents are more likely to increase and accurately report their adherence levels, and to express satisfaction with their care, where healthcare providers demonstrate thorough information sharing, interpersonal sensitivity and partnership-building. Patient-centered care embraces the concept that trust is established where the provider demonstrates genuine interest in and concern about the patient and considers the family’s cultural traditions, personal preferences and values, current situations and lifestyle. Trust begins with communication, including listening and exploring concerns. The first moment of interaction when the provider and patient come together sets the tone for the communication that will follow. Consensus recommendations indicate that very basic elements of communication that establish this foundation include adopting a friendly tone, greeting the family with a smile, and being aware of tone, pace, eye contact and other elements of nonverbal communication that establish genuine interest in the patient ( Box 38-1 ). Further, patients will be more adherent when physicians provide more information and are nonjudgmental, supportive and understanding. Patient-centered care has been shown to improve health outcomes for a number of disorders including diabetes, hypertension, obesity and asthma.



Box 38-1

Key Elements of the Initial Visit that Help Build a Positive Relationship





  • A warm smile moves mountains



  • Greet and express interest in your patient



  • Use tone, pace, eye contact and posture to show care and concern



  • Use simple language and basic concepts



  • Don’t overload the patient or parent



  • Be sensitive to cultural differences



Bayer-Fetzer Conference on Physician-Patient Communication in Medical Education. Essential elements of communication in medical encounters: the Kalamazoo Consensus Statement. Acad Med 2001;76:390–93.


Demonstration of interest and concern includes asking questions that allow the patient or parent to tell the physician about their worries, symptoms and hopes for the visit. In a survey study, 865 patients from three primary care practices completed a questionnaire inquiring about what the patient desired in a consultation with their physician. Factor analysis of the results identified three primary domains: (1) communication , which included listening, exploring concerns and providing information with clear explanations; (2) partnership , which included discussion with the physician to achieve common ground and mutual agreement about the problem and treatment; and (3) health promotion , which included information and encouragement to maintain health and reduce risks of future illness. A systematic review of relevant literature revealed that physician questioning is an important part of effective communication that can exert positive influence on the patient’s emotional wellbeing, symptom resolution and functional and physiologic improvement. This approach has advantages for both the family and the provider. Taking the time to ask and answer patient questions is associated with greater physician job satisfaction and higher rates of adherence to medical treatment and lower rates of medical errors.


The NAEPP guidelines for the diagnosis and management of asthma 15 provide examples of questions that can be asked in the initial visit and help set the stage for positive communication ( Box 38-2 ).



Box 38-2

Examples of Questions that Help to Set the Stage for Patient-Centered Care





  • What worries you about your child’s asthma?



  • What do you want to accomplish at this visit?



  • What do you want to be able to do that you can’t do now because of your asthma?



  • What do you expect from treatment?



  • What medicines have you tried?



  • What other questions do you have for me today?



NAEPP Guidelines for the diagnosis and management of asthma. Expert Panel Report 2007;3.



Focus on Listening


Healthcare providers who want to be helpful to their patients by sharing important information about an illness, test results and treatment plans are often well-practiced at giving information, but may not always be as cognizant of the importance of listening. Time pressures add to the sense that the encounter must be brief and efficient, a tendency to ask questions that can be answered ‘yes’ or ‘no’ to limit discussion, and a desire to move briskly toward completion of the visit. The result may be that the family’s concerns are not heard. The family’s unheard concerns often undermine adherence.


In the context of the Health Beliefs Model, the parent’s decision about whether or not to follow a treatment plan is largely influenced by their perception of the risks associated with the disease, and the risks and benefits introduced by the treatment. For patients or parents of patients with asthma, concerns often include fears about medication side-effects, a perception that the medication is not helping, concerns about long-term dependence on the medication and the cost of the medication. In a study of parents of 67 children with asthma, increased concerns about risks of taking asthma medications were associated with lower adherence; fewer concerns combined with a perception of benefit from the child’s medication were associated with higher adherence. When the patient or parent voices their concerns, the healthcare provider has an opportunity to discuss these concerns and perceptions, to provide more information and to discuss treatment options. When the discussion leads to a shift in the family’s perception of the relative benefits of the medication over its risks, increased adherence is likely to follow.


Patients who do not perceive a positive benefit-to-risk advantage to their treatment are likely to be ambivalent and uncommitted to a daily treatment regimen. Evidence of this ambivalence is seen in the finding that over half of 5,500 patients who filled an ICS prescription once did not return to refill within 12 months. The technique of motivational interviewing is designed to increase patient and parent motivation by strategically helping to overcome ambivalence while avoiding confronting or lecturing the patient. At the core of this technique are four important listening strategies: open-ended questions, affirmations, reflective listening and summary statements.




  • Open-ended questions allow the patient and parent to ‘tell their story’, and contrast with closed-ended questions, which force the family into a yes-no response (e.g. ‘Tell me about how you are using the asthma medication’ rather than ‘Are you taking your medication?’).



  • Affirmations are positive statements that help to build rapport and encourage behavior change (e.g. ‘I can see that you are really trying to get your child’s asthma under control’).



  • Reflective listening , arguably the most challenging of these listening skills, involves stating back to the patient and parent what the healthcare provider believes they have heard from the family. Reflective listening helps to ensure that the provider understands the patient’s perspective while emphasizing positive statements about change. The seven types of reflective listening, from simplest to most complex, are listed in Table 38-1 .



    TABLE 38-1

    Types of Reflections Used in Motivational Interviewing





























































    • 1.

      Repeating

    Patient Healthcare Provider
    Use to diffuse resistance ‘I don’t want to take my medication.’ ‘You don’t want to take your medication.’


    • 2.

      Rephrasing

    Patient Healthcare Provider
    Slightly alter what the patient says to provide the patient with a different point of view ‘I want to take my medication, but I have trouble fitting it into my day.’ ‘Taking your medication is important to you.’


    • 3.

      Empathic reflection

    Patient Healthcare Provider
    Provide understanding for the patient’s situation ‘You’ve probably never had to deal with anything like this.’ ‘It’s hard to imagine how I could possibly understand.’


    • 4.

      Reframing

    Patient Healthcare Provider
    Help the patient think about his or her situation differently ‘I’ve tried to take my medication consistently, but I just can’t seem to pull it off.’ ‘You are persistent, even in the face of discouragement. Controlling your asthma is really important to you.’


    • 5.

      Feeling reflection

    Patient Healthcare Provider
    Reflect the emotional undertones of the conversation ‘I know that not taking medication is bad for my asthma.’ ‘You’re worried about your asthma getting worse.’


    • 6.

      Amplified reflection

    Patient Healthcare Provider
    Reflect what the client has said in an exaggerated way. This encourages the client to argue less and can elicit the other side of the client’s ambivalence ‘My mom is totally exaggerating my symptoms. My asthma isn’t that bad.’ ‘There’s no reason to be concerned about your asthma.’ (said without sarcasm)


    • 7.

      Double-sided reflection

    Patient Healthcare Provider
    Acknowledge both sides of the patient’s ambivalence ‘Taking medications just takes away my freedom. It’s such a hassle.’ ‘On the one hand, you find that medication takes away your freedom. On the other hand, you said that your asthma symptoms limit your freedom by preventing you from doing things you enjoy. What do you make of this?’

    Only gold members can continue reading. Log In or Register to continue

    Stay updated, free articles. Join our Telegram channel

Apr 15, 2019 | Posted by in PEDIATRICS | Comments Off on Promoting Adherence and Effective Self-Management in Patients with Asthma

Full access? Get Clinical Tree

Get Clinical Tree app for offline access