A new approach to professional liability reform: placing obligations of stakeholders ahead of their interests




The authors utilize stakeholder theory to provide a new analysis of the professional liability crisis, by identifying the major stakeholders in our current system of professional liability, their respective obligations and self-interests, and how these interests are advanced and constrained by the current system. This stakeholder analysis reveals a core ethical obligation of all stakeholders: the preservation of the integrity of our current judicial system. The adverse impact of the pursuit of stakeholder self-interests, rather than fulfillment of their core, shared ethical obligation, on achievement of the goals of the current system, the deterrence of unsafe practice and compensation of injured patients, is then identified. The authors argue that approaches to reform of professional liability in obstetrics be based upon the common obligation of the stakeholders to fulfill the goals of the system, because attempts to align the myriad self-interests of the stakeholders will be futile.


The impact of the professional liability crisis on our specialty is well recognized. Traditionally, obstetricians and those who practice similarly high-risk medical specialties have framed the issue of professional liability or, as often labeled, the “medical malpractice crisis,” as a conflict between physicians and plaintiff’s attorneys. Obstetricians view themselves as victims, held responsible for poor clinical outcomes that cannot reliably be prevented and unfairly burdened with ever-increasing insurance premiums. Plaintiff’s attorneys and patient advocates believe instead that these same physicians are protected by a system that is unwilling or unable to take steps to prevent avoidable injury to vulnerable patients. This binomial account, while often embraced by many obstetricians and attorneys, is woefully inadequate in that it fails to take into account the many other stakeholders, ignores the tort system’s ultimate purpose and goals, and overlooks a core, shared ethical obligation that provides ethical justification for needed reform.


This paper will use stakeholder theory to explore that inadequacy and to evaluate our current system of professional liability by identifying the major stakeholders, many of whom are not readily apparent, by enumerating their major self-interests, and identifying how these self-interests are constrained by the core ethical obligation that all stakeholders share to preserve the integrity of the system by promoting its purpose and goals.


Multiple stakeholders


Stakeholder theory identifies the multiple parties whose interests can be advanced or harmed by change in practice and policy, defines the interests of the parties and how those interests are advanced or constrained, and defines the obligations of parties affected by practice and policy. Stakeholder theory was introduced as a tool of corporate leadership and management by Freeman and has been adapted for health care leadership and management. Ethical conflict is understood to be a function of incompatible interests or incompatible interests and obligations.


There are at least 12, not just 3, groups of stakeholders, with multiple subgroups, in this system ( Table 1 ). The stakeholders are: patients and patient’s families and dependents; practicing physicians, physician leaders, educators, and residents; plaintiff and defense attorneys; health care organizations and their leadership and risk managers; insurance companies; professional organizations of physicians; professional associations of attorneys; judges, juries, legal support personnel, and organizations providing services to them; expert witnesses; state licensing boards and regulatory agencies; government officials; and society. It is apparent from Table 1 that these groups of stakeholders have conflicting interests ( Table 2 ) that are not mutually satisfiable. Moreover, any proposed reforms seeking to align these myriad and incompatible interests are doomed to failure. Put colloquially, someone’s ox will always be gored.



TABLE 1

Stakeholders’ interests and obligations






















































































Stakeholder Interests Interests advanced Interests constrained Obligation
Patients and their families/dependents


  • Patient safety



  • Compensation for adverse outcome




  • Contingency system enables access to courts



  • Approximately 73% of outcomes consistent with claims



  • Threat of litigation is incentive to providers to improve patient safety



  • About 37% of claims do not involve errors




  • Some injured patients do not sue because they are unaware that adverse outcome was result of negligence, potential monetary award not sufficient to motivate plaintiff attorneys, personal relationship with physician, fear of disruption of future medical care



  • Compensation for living, injured person is often greater than when death occurs



  • Compensation can vary by attorney and jurisdiction



  • No compensation when adverse event is nonnegligent



  • Long delays



  • Questionable improvement in patient safety



  • Economic incentives of plaintiffs’ attorneys for lower, quicker settlement




  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Honesty in claims and testimony



  • Provide for family in cases of lost income



  • Provide for costs of caring for family member with adverse outcome

Physicians, physician leaders, educators, residents


  • Reducing costs of professional liability insurance



  • Avoiding lost earnings from depositions and court proceedings



  • Maintaining professional reputation




  • Improved patient safety reduces risk of litigation




  • Psychosocial burdens of litigation



  • Initiation of nonmeritorious cases by plaintiffs’ attorneys



  • Prolongation of litigation by defense attorneys and insurance companies



  • Prolongation of litigation process by plaintiffs’ attorneys



  • Defense attorneys usually represent hospital or insurance company, not physician



  • Organizational risk managers have primary obligation to organization, not physicians



  • Reduced ability of juries to distinguish among experts



  • Majority of elected officials are attorneys



  • Power of associations of attorneys’ lobbies




  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Improve patient safety



  • Honesty in testimony

Plaintiff and defense attorneys


  • Maximize compensation



  • Maintain professional reputation




  • Plaintiff attorneys:



  • Timely resolution of cases



  • Large awards



  • Use of experts based on persuasiveness



  • Control costs of litigation




  • Plaintiff attorneys:



  • Low potential for compensation for some meritorious cases



  • Sometimes earning less than expected




  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Provide rigorous representation to clients




  • Defense attorneys:



  • Increase billings by prolonging litigation



  • Taking on more cases



  • Use of junior attorneys to do majority of work




  • Defense attorneys:



  • Insurance company control over choice of experts



  • Market power of insurance companies



  • Pressure from insurance companies and health care organizations to be economically efficient



  • Reduced ability of juries to distinguish among experts

Health care organizations, organizational leadership, risk managers


  • Protect assets



  • Protect reputation



  • Minimize time, cost, and psychosocial burdens of litigation to protect physician morale




  • Hire risk managers



  • Obtain low settlements



  • Settle quickly in high-exposure cases

High administrative costs


  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Patient safety by ensuring that standards of care are met



  • Treat employees fairly

Insurance companies


  • Maximize earnings



  • Reduce risk




  • Encourage patient safety as means to reduce risk and control costs



  • Payment of awards that are less than previously paid in similar cases




  • State restrictions on premiums



  • Self-insurance by health care organizations



  • Plaintiff attorneys reject settlement offers, hoping for larger awards




  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Fiduciary obligation to owners to provide a competitive rate of turn on capital

Professional associations of physicians


  • Promoting interests of members in public policy concerning professional liability



  • Promoting reputations of members and medical profession




  • Collective action to influence public policy concerning professional liability



  • Lower dues

Diversion of resources from professional activities


  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Promote patient safety



  • Promote education and research



  • Maintain professional integrity of members, including members who serve as expert witnesses

Professional associations of attorneys


  • Promoting interests of members in public policy concerning professional liability



  • Promoting reputations of members and legal profession




  • Collective action to influence public policy concerning professional liability



  • Lower dues

Diversion of resources from professional activities


  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Promote education and research



  • Maintain professional integrity of members, including members who serve as expert witnesses

Judges, juries, legal support personnel, and organizations providing services to them


  • Judges:



  • Protect reputations for fairness



  • Avoid reversal of rulings on appeal



  • Juries:



  • Minimize inconvenience and cost of service



  • Support personnel:



  • Satisfy customers




  • Judges:



  • Timely resolution of cases



  • Juries:



  • Speedy trials



  • Support personnel:



  • Lengthy litigation process




  • Judges:



  • Possibility of reversal of rulings on appeal



  • Juries:



  • Lengthy trials



  • Support personnel:



  • More efficient litigation process




  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Judges:



  • Conduct trials fairly



  • Juries:



  • Fair and impartial finders of fact



  • Support personnel:



  • Provide high-quality services

Expert witnesses


  • Maximum compensation for testimony



  • Maintain reputation



  • Satisfy attorneys who are customers




  • High rates of compensation



  • Academic health center policies that allow faculty to keep all earnings from expert testimony



  • Some physicians can earn a substantial income from regular testimony



  • Pleasing attorneys with content and style of testimony




  • Insurance company approval of defense experts



  • Academic health center policies that require prior approval and tax expert testimony fees



  • Concern/threat of loss of referral and reputation by serving as plaintiff expert



  • ACOG members can file complaints against experts who are member, discouraging service as plaintiff expert




  • Maintain integrity of judicial system (patient safety and fair compensation) by providing competent, fair, and unbiased testimony



  • Testify for both plaintiffs and defendants

State licensing boards and regulatory agencies Maintain reputation for fair and effective monitoring of medical practice; in some states, this includes expert witnessing


  • Disciplining problematic physicians



  • Litigation process helps to identify problematic physicians




  • Scope of authority and enforcement in authorizing legislation and administrative law



  • Budgets



  • General requirements of due process




  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Promote patient safety, by protecting patients from incompetent, poorly trained, or poorly performing physicians

Government officials


  • Obtain contributions for campaigns



  • Winning elections and approval of electorate

Provide good constituent services


  • Division of power into branches of self-government



  • Statutes, court rulings, administrative law




  • Maintain integrity of judicial system (patient safety and fair compensation)



  • Promote patient safety



  • Promote access to affordable and safe health care



  • Control costs of health care



  • Control costs of litigation

Society


  • Patient safety



  • Adequate for nonnegligent adverse outcomes




  • Fair and efficient litigation process



  • No-fault insurance for adverse outcomes




  • Unfair, inefficient, untimely, excessively costly litigation process



  • Increased costs of health care

Maintain integrity of judicial system (patient safety and fair compensation)

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Jul 6, 2017 | Posted by in GYNECOLOGY | Comments Off on A new approach to professional liability reform: placing obligations of stakeholders ahead of their interests

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